Documentation

Quick Start Guide

1. Set Up Call Forwarding

Forward your practice phone number to your assigned DVP number. This typically takes 2-3 minutes with your phone provider.

• Contact your phone provider or access your online portal
• Set up unconditional call forwarding to your DVP number
• Test by calling your practice number

2. Configure Your Database

Connect your own database instance to store all call data and transcriptions.

• Provide your database connection URL
• We'll create the necessary tables automatically
• All data stays in YOUR database

3. Start Receiving Calls

That's it! Your calls are now being transcribed and saved to your database in real-time.

Key Features

Real-time Transcription

Every call is transcribed in real-time using enterprise-grade speech recognition. Transcripts are immediately available in your database.

Patient Intent Detection

Our system automatically identifies appointment requests, emergencies, billing questions, and more.

Data Ownership

Your data lives in YOUR database. Export it anytime. No lock-in. Ever.

Need Help?

Our team is here to help you get set up and running smoothly.

Contact Support